Readback Privacy Statement

InfraWare, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website www.Readback.legal.

Upon visiting our sites, we track the URL Link or the IP address source that your visit originated from. This tracking device is used to monitor the source of incoming traffic to the website and is used for internal marketing purposes. We also use this information to help diagnose problems with our servers and to administer our website. We do not disseminate or gather personal information about the user from such tracking methods. Any information obtained is not shared with anybody outside the scope of InfraWare, Inc.

This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. These measures include 256-bit encryption, firewalls, password authentication, and 24-hour network and system monitoring.

This Web site contains links to other websites. Please note that when you click on one of these links, you are leaving the InfraWare, Inc. website and going to another website. We encourage you to read the privacy statement(s) of the Linked websites since their privacy policy may differ from ours.

This privacy policy may change at some point in the future. You may not be automatically notified of changes to the privacy policy. We encourage you to review this privacy policy upon each visit to the covered Web site for your privacy protection. However, if InfraWare ever changes its policies regarding the use of already collected personally identifiable information, all customers will be notified of such changes via email and you will have the option to consent to such changes. The most updated version of this policy is published at www.Readback.legal/privacy-statement/

Communication

InfraWare sends emails to customers who use our software. This email is used for customer awareness and internal marketing. The email is mainly used for welcome letters, instruction letters, billing, receipts, monthly status reports, and cancellation letters.

If you do not want to receive promotional emails, simply click the opt-out or unsubscribe link at the bottom of the unwanted email message.

Use of Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact Information

If you have any questions about this privacy statement, the practices of this site, your dealings with our website or services, or for removing or updating your information in the database, you have the following options for contacting us:

• Email: customerservice@Readback.legal

• Telephone: 888-256-7776

• Postal address: Readback Customer Service, c/o InfraWare, Inc., 1414 Main St., 2nd Floor, Springfield, MA 01144