Frequently Asked Questions

Active Reporting, created by InfraWare with the announcement of their Readback service, is a more efficient and cost-effective way to capture and transcribe depositions. By replacing the steno machine and a single steno operator with a Guardian to support the entire proceeding and a Multi-Intelligence Service Team (MIST) of human transcribers assisted by AI, Active Reporting makes a live feed of the rough text of the transcript available in near-time, during the proceeding, to assist litigators with unlimited self-readbacks and enable live collaboration. The certified transcript is available in just one day, with no expedite fees. Active Reporting offers premium services without the premium pricing, making it ideal for complex and high-stakes litigation and large firms with high case volumes.

Readback, the first service to provide Active Reporting, is court reporting reimagined. It’s a more efficient and cost-effective way to capture and transcribe depositions, using a combination of human transcriptionists and patented state-of-the-art technology. Per page and add-on fees are replaced with low, simple, flat rates. It is fully scalable making it ideal for large firms and those with high case volumes.

Near-time is a slight delay from real time, just seconds.

The Multi-Intelligence Service Team (MIST) is a group of transcriptionists working in the background, enabled by patented AI technology, to produce a rough transcript in near-time as a proceeding moves forward.

The Guardian is in charge of guarding the record for accuracy and keeping the proceeding running smoothly. This can include technical assistance, exhibit handling, and interrupting to ensure the audio of the testimony is clear for the record.

Most states allow for the use of alternative technology, as long as there is notice and/or stipulation by parties. We can provide suggested language to include in your notice for the use of Active Reporting and Readback. This allows other counsel to be aware of the alternative method of capture and be in agreement prior to the proceeding.

Register for free with no obligation here. Once registered, you will receive information on how to schedule on our app site. Email us at Experts@Readback.legal or call 888-256-7776 if you have any questions.

No. While the service is revolutionary and may have many of the hallmarks of a startup, our court reporting division has been in business for decades and has reported on over 60,000 depositions. Our technology is patented and has been used in healthcare documentation for over a decade. We have had over a hundred employees for many years, and the company is financially sound.

Good things. Yes, really. First, there is a shortage of stenographers. Ten times more retire each year than enter the field even as the number of proceedings grow. And some litigators will be slow to “get it” when it comes to Active Reporting so it will take many years to become pervasive. In other words, there will be plenty of work for those who want to finish their careers pounding the keys. More importantly, Active Reporting will provide a safe haven for steno operators who want to continue their careers without abusing their bodies. Repetitive stress injuries from hands to shoulders are common among steno operators, and that is shameful. People should not have to injure their bodies to perform a job. The Guardian and editor roles involved in Readback emphasize cognitive skills over motor skills.

Readback has three service levels with pricing based on the on-the-record duration of the proceeding. Our flagship service, Active Reporting provides one day certified transcripts, one hour rough transcripts and near-time text in seconds. Our Fast Reporting service provides certified transcripts in one week and rough transcripts in one day, but does not provide near-time text. Our Preserve and Conserve service level provides only the on-the-record audio and is for those that only need a record to be captured, but do not need a transcript. Details on our service levels can be found on our pricing page at https://www.readback.legal/pricing/.

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